Apr 25 2018 03:18 PM
I have setup a Polycom 8800 Trio with Visual+ Box. The Trio has the latest firmware and can join video and voice SfB calls fine. We have a hybrid deployment and the Exchange 2013 server is on-premise. The SfB account that the Polycom uses is a meeting room account and homed online in O365. It currently has an E3 license with SfB Online plan 2.
When I press the meet now button the Polycom is put straight into the lobby. I have had a look at the SfB Online policies and they seem to be ok. But this must be a policy configuration that is causing the issue, so can anyone share any information on which policies may cause this issue or has anyone seen this before and resolved the issue?
Jun 14 2019 02:38 AM
Did you find a fix for this issue?