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Is anyone else's Cloud PBX down?

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Contributor

Is anyone else's Cloud PBX down?

I can't make or receive calls, no response from a ticket with MS no mention of any issues in the portal.....

7 Replies
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Mine is working, have my tenant in europe.. 

 

Service health is also not showing anything down about the Phone System.

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We are having issues as well, Microsoft has posted an incident today on the O365 Health Status page
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Thanks, What does the incident say, i am only seeing 2 advisories relating to Presence and Contacts

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Solution

We're down too; submitted a ticket with 365 and got a callback that there's an issue affecting "multiple tenants", but no ETA.  Followup email from the tech indicated a PSTN Conf issue specifically for some reason.

 

edit: we're presenting as PSTN calls outbound just flat dying; inbound is endless ringing.

 

Title: PSTN and VOIP conference call issues

User Impact: PSTN users may be unable to communicate with VOIP users on conference calls, and vice versa.

Current status: We're investigating whether a newly introduced certificate is contributing to the problem. Once that is confirmed, we'll develop an action plan to mitigate impact.

Scope of impact: This issue could potentially affect any of your users if they have joined conference calls via PSTN or VOIP.

Start time: Wednesday, February 21, 2018, at 6:49 PM UTC

Next update by: Wednesday, February 21, 2018, at 9:30 PM UTC
Last Updated: Feb 21 2018 7:49PM UTC   

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Thank you

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Looks like they just posted an advisory specific to PSTN: LY129576

Status:Investigating
User impact:Users may be unable to make or receive calls using the Public Switched Telephone Network (PSTN).
Latest message:Title: PSTN calling issue

User Impact: Users may be unable to make or receive calls using the Public Switched Telephone Network (PSTN).

Current status: We're investigating an issue affecting PSTN calling. We'll provide an update within 30 minutes.
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Service is restored

 

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