Jan 10 2018 08:25 AM
We would like to roll out SfB for a client, one of the requirements is that all calls made to the main business number ring all phones. From there the answered call would be transferred to a user or to a call queues. I know we could have this ring directly to a queues with several members but that starts the queue music rather than just ringing.
Jan 10 2018 08:31 AM
Jan 10 2018 02:10 PM
Agreed, or just set up a dummy user and add everyone as a team ring member or delegate. Ken Lasko supplied the wav file I use: http://ucken.blogspot.ca/2011/06/configuring-ring-tone-in-lync-response.html
Jan 11 2018 01:59 AM