Sep 21 2017 06:00 PM
Hi,
Crashes with SfB 16.0.4549.1000 on Microsoft Surface
We are noticing that some of our MS Sufcace PCs running 16.0.4549.1000 of Skype for Business are crashing when the user presses "accept" on the toast. If the user presses "decline" on the toast...no crash. This seems to be the only way to trigger the crash. If the user ignores the toast, allowing it to "pop down" no crash.
Anyone else seeing this behavior?
Joe Cistaro
Sep 21 2017 11:55 PM
Everyone on the same OS version?
Does the crash go away if updating the client?
Sep 22 2017 05:59 AM
SolutionInstalling KB4011099 is fixing the issue in our case…
https://support.microsoft.com/en-us/help/4011099/september-5-2017-update-for-office-2016-kb4011099
Sep 22 2017 07:07 AM
Same here Jasmine! Thanks
Sep 22 2017 05:59 AM
SolutionInstalling KB4011099 is fixing the issue in our case…
https://support.microsoft.com/en-us/help/4011099/september-5-2017-update-for-office-2016-kb4011099