Consistent 5 second delay when answering calls

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New Contributor

I have several users that are consistantly experienceing a 5 second dealy when answering calls.  Furthermore, it appears that this issue is specific to incoming external PSTN calls and not skype-to-skype calls.  Other users on the same network with the same equipment have no issues.

 

Any know issues/solutions for this?

 

Thanks!

1 Reply

I have seen this issue fixed by updating the telephone firmware (Polycom VVX).