Hi everyone.
I am planning a Cloud PBX + PSTN calling pilot for a small office and would like to find out which Cloud PBX features are purely user based and need no cofiguration for a subscribed user. From the feature pool available in MS pages I assume there are features that need admin effort for config and other features that user can just use as soon as his account/number is assigned from admin
Can someone help please?
- Call answer / initiate (by name & number)
- Call hold / retrieve
- Call History
- Call Delegation & Call On-behalf
- **Call Queuing & Routing
- Call Transfer (Blind, Consult & Mobile)
- Camp-on
- Caller ID
- Call Waiting
- Call forwarding & simul-ring
- Clients for PC, Mac & Mobile
- Device switching
- Distinctive ringing
- Do-not-disturb routing & call blocking
- Enterprise calendar call routing
- Financially-backed SLA
- Integrated dial-pad
- Music on Hold
- **Organizational Auto Attendant
- Qualified IP Desk Phones
- Skype & Federated calling
- Team calling
- Video call monitor
- Voice Mail
