Call Queues not working in hybrid mode not working with on prem users

[Mark Taranto]

I am trying to set up a call queue mad up of both cloud and on prem users (server 2005). The in cloud accounts ring but the on prem do not. If I use a call attendant to call any of the user directly, it works. Just the call queues do not

[#2]

Online and hybrid fully supported

Agents and operators can be homed online or on premises

Skype for Business without on-premises cannot leverage Call Queues or Auto Attendant

MS says supported, you may need to capture the trace to identify why call not routing to on-prem user.

[#3]

Make sure you create a object in your local AD for the Call Queue

https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Announcing-new-capabilities-in-Auto-A...