Call Analytics Dashboard

Brass Contributor

We have almost no data in our call quality analytics dashboard (https://adminportal.services.skypeforbusiness.com/analytics/home), just a few users. Is this a general issue that others are seeing?

3 Replies
Hi Brian,

Can you clarify? Are you not seeing users calls at all? or are you seeing their calls but not seeing the call classified as good/poor?

thanks,

/william

Only seeing a few users in the dashboard. It was working great up until recently

I'll message you for follow up.