Jan 31 2018 02:44 PM
Last night the message on one of my auto attendants was changed to another organisations message (We are full cloud). I know it wasn't done by anyone in my organisation (There was an error in the config that needed to be corrected before i could change the message back and save) so it was either done by MS or .....
Office 365 support say they are break/fix only and will send me a link for paid support who might be able to answer.
Has anyone seen such a thing before or know where in MS i can contact to resolve this?
Thanks
Richard
Jan 31 2018 02:52 PM
Feb 01 2018 06:16 AM
If you have a link/email i would be eternally grateful, since the support portal lost the ability to select a category for your issue getting through to the correct department/person seems to be a fairly random occurrence.
Feb 01 2018 06:28 AM
Jul 20 2018 11:08 AM
I guess opening a ticket via portal is much quicker pleas refer below article