May 04 2017 01:39 AM
May 04 2017 01:39 AM
Would like to seek help for adding a Skype free client contact using UCWA
Both SfB and Skype free client need to add both party in order to start the chat / audio call. When we try to add a Skype free address via SfB client (Windows version), both side can receive the add contact requests with no issues.
When we use UCWA to control the SfB account, Skype free user receives the request from UCWA. However, after Skype free user accept the "add contacts invitation", they still cannot init a conversation with SfB account (It says the user is offline, and the text box is disabled). May I know how we can make this step work? This issue blocked us for quite number of days..