Welcome to the Skype for Business Community!
Published Sep 02 2016 02:56 PM 13.4K Views

Greetings & welcome to the Skype for Business Community!  We’re so glad you are here and excited to have this forum to collaborate and discuss all things Skype for Business.

 

I am a Program Manager here at Microsoft within the Skype for Business Engineering team and am the Skype for Business Community Manager.  My job is to make sure our customers and partners have a place to get answers to their questions and share information related to Skype for Business.  What’s truly exciting about our new community is the connection we are building between everyone who is so close (and those who aren’t yet but want to be) to the product.  The community brings together customers, partners, MVPs, and our own Skype for Business product and engineering teams in a single location.

 

We’ve created some spaces where we’d like for you to ask questions, answer others’ questions, and participate in discussion.  These spaces will be monitored on a regular basis by moderators across the Skype for Business organization.  These moderators will give a little introduction of themselves within the spaces they’re experts in. You’ll also have access to blogs we’ll be posting and keep updated, regularly (that’s how you found me, here!) You’ll get Tips & Tricks on deploying and using SfB, hear what other customers are doing with the product through our ‘Customer Connection’ blog, be the first to know what’s new with the product by viewing product updates, and view regular broadcasts from our product team.  We’re working on additional enhancements such as a calendar of events and posting additional resources for you.  If there are things you want to see as part of the community, I want to know; comment below.

 

Be an active participant in this community - it works best when we are all talking. In doing so, you’ll earn badges within the community.  Check them out by going to your profile and clicking ‘Achievements’!  I invite you to browse existing conversations and add your comments.  Start your own conversations. Speak up. Don’t be shy.

 

So, welcome - it’s so nice to have you join us.

 

Don’t be a stranger,
Laurie

24 Comments
Copper Contributor

Is there more information available about the difficulty of Skype for Business communicating with Skype?  This is a current topic of conversation - in that everyone seems to agree that it doesn't work so well.  

 

A good example of this would be a job interview where the Skype for business user interviews a prospective candidate who has a Skype consumer account.  

 

Steel Contributor

Hello Laurie 

Great  to have the new techcommunity up and running. What is then the plan for all old technet forums ? Is there a need for booth ?

Thanks

/Markus

 

Hi @Markus Johansson - Thanks for your question.  There are other forums that are sponsored by the support organization that answer more support related questions and work to troubleshoot break/fix issues.  The conversations within the Skype for Business Community are not meant to be either a support resource - nor a location to log product feedback.  We have a support organization to handle support requests and we have www.skypefeedback.com to formally collect all SfB Product Feedback. 

 

We'd like for this community to be a place where you can share your experiences of others, ask about others' experiences, share best practices, regularly hear from our engineering team, get the latest on Skype Preview, and hear about the latest product releases.  We are a community made up of IT Pros, Business Decision Makers, and non-technical users who share a love (and in most cases, a use) for Skype for Business.  We are Customers, Partners, MVPs, SfB Engineers, Product Teams, and some of us are just here because we are curious to learn from others. 

 

We look forward to your questions and contributions within this community & thank you for being here!  Please let us know what types of things you'd like to hear more about. 

Thanks Markus!

Brass Contributor

Hi Laurie, 

 

I'm so glad I've come across this thread and I really hope this is still active! Please excuse my ignorance with Skype for Business, I'm very new to the service and I'm still getting my head around the mechanics of how it's suppoed to work and the terminology around it; made even more difficult now since Ignite. 

 

I'd like to ask a question which I strongly believe is a standard requirement of most phone systems. Does Skype for Business support a central call package that can be distributed across mutliple users like a traditional phone system? I work for an NGO with roughly 100 end points. We use Office 365 E5 licensing so I understand Skype for Business "Phone System" and the subsequent licenses are available as part of that offering, but I've recently come to understand that if we want to offer Skype for Business as a solution to our users we'd need to purchase an equal number of call packages to users. This seems absurd and a complete failing on Microsoft's part if true. 

 

I vaguely remember reading something about callling packages supposedly pooling but I've never seen anything to back this up, as an organisation we could probably get away with using 10-20k minutes per month. Is this a way of purchasing the required amount of call packages to meet our rough monthly quota and allowing all of our users to use up this singular pool (or combination of multiple plans)?

 

Thanks,

Rob

Copper Contributor

Dear Laurie, 

Hope you are doing good and i have gone through from your profile here.

Can you please help us on the below issue. 

We are facing a weird issue in SFB 2015. Our environment is we have deployed single SFB 2015 front end server in Enterprise pool with the SQL back end on different server.   

After deploying FE server with published topology and all the services are running. Also we are able to login to SFB control panel. But in the control panel we cannot see the published topology and giving the below error. 

"Get-CsServerApplication : Cannot open database "xds" requested by the login. The login failed."

Also we have checked the Event Viewer in the SFB server, it's giving the below error. 

Event 2032, LS Master Replication Agent Service 

"Failed to register with back-end database. Skype for Business Server 2015, Master Replicator Agent will continuously attempt to reconnect to the back-end.  While this condition persists, no replication will be done." 

Please advise as we are unable to enable users.

Highly appreciate guys your urgent support. 

Regards,

Hi @Salman Aslam - Thank you for your question.  The best thing would be for you to ask the question in the discussion area of this community to see if others might be able to assist.  If you continue to have the problem, or if you need an answer sooner, please contact support.  Thank you.

https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/bd-p/SkypeforBusiness

Copper Contributor

HI

 

I am using Mac Laptop and i can log into my business skype but i cannot make calls i get the following error "The operation couldn't be completed(Model. Call Error error 5)

Deleted
Not applicable

Hello,

My calendar 2016 is not integrating with skype for business 2016.

 

Any registry modification required.

Copper Contributor

Hi 

I'm having an issue with Skype for Business as follows:

Mobile / Cell Phone calls main communication group, 

transferred to a particular secondary group, member answers call,

Skype for Business crashes but call stays active and Skype restarts. 

note: there are only 4 members in the group and this only happens to three of the members.

 

What I've done so far : 1. Changed Poly-com connectors software (three different versions).

                                     2. Deleted the sip file and files in the tracing folder.

                                     3. Repair Microsoft Office.

                                     4. Re-installed Microsoft Office.

                                     5. Downloaded any windows updates available. 

 

Any other suggests? or is it an issue with an update?

Copper Contributor

Hi friends,
Can we make a conference with more than two participants just after a fresh implementation of a Skype for business enterprise server 2019 with default settings without any modification ??
Because i am not able to make conference after the implementation...is there any setting i have to adjust in the SFB server???

Copper Contributor

Hi friends,
Can we make a conference with more than two participants
just after a fresh implementation of a Skype for business enterprise server 2019
with default settings without any modification ??

Because i am not able to make conference after the implementation...is there any setting i have to adjust in the SFB server???
-New implementation
-it is not hybrid (on premises only)
-No federation

It is a very basic simple implementation of the skype for business enterprise edition, with one pool and one server...

It is working internal the company, still i didn’t publish it...
i need also to know if u can help me, what are the external records that can be created in the external dns to publish (IM, video, and audio) services,
and is it necessary to create edge server or not??

Copper Contributor

We didn’t find an organizational chart error when you view a contact card in Skype for Business 2016
Hi Can you please advice on how to solve this issue? We tried this link below but it didn't work. Thank you in advance!

 

https://support.microsoft.com/en-ca/help/4501070/cannot-display-contact-organization-information

Copper Contributor

Olá,

Estou com um problema no meu skype for business. Toda vez que conecto no skype via VPN, o conexão cai várias vezes e demora pra reconectar. 

Pode ser algum problema de minha conexão/rede wi-fi? Se sim, alguma forma de evidenciar o problema para compartilhar com minha operadora de internet?

Obrigado 

Mauricio Shimada

Copper Contributor

Hi Team,

 

I need your help.

I am using Skype for business account in our organization. but when i was trying to add outside of skype contact (normal skype) and it's not allowed me to add.

is there any ways which i can add outside of skype contacts ?

 

Please help.

 

Kind Regards,

Piyush  

Copper Contributor

Bonjour,

Je rencontre un souci sur un poste client que j'arrive pas à expliquer ; à savoir :

Dès l'instant ou Skype Entreprise est lancé et réduit, lorsque que l'utilisateur ouvre un fichier Excel, la fenêtre de Skype Entreprise se rouvre par dessus.

J'ai essayé de le réduire de nouveau Skype mais la fenêtre réapparait au bout de 2/3 min - et ce pendant un moment jusqu'à ce que cette fenêtre me laisse tranquille. 

Aucun souci de connexion ou de contacts, juste cette erreur qui est malgré tout énervante à la longue.

Pour information, Skype personnel est ouvert à coté et ne pose aucun souci.

Auriez-vous une piste à exploiter ?

Merci de votre retour.

Copper Contributor

Dears, please help me . How to share desktop during the call in Skype for Business on iPAD with iOS version 13.3?

 

Thanks

 

Ludek

 

Copper Contributor

Multiple times using Skype for Business, my screen says it is sharing but people say my presentation is paused.  What should I do?  I try to "stop sharing" and then I hit "reshare" but still get the same message.  

Copper Contributor

When running Get-CSOnlineUser command I get the following warning:

"OriginalRegistrarPool" with identity "12345678" assigned to "sip:username@tenant.com" has been removed from configuration store.

Can someone explain to me what this warning mean?

Copper Contributor

Hi Team,

 

Quick question on the Edge pooling, is there a way that Edge servers in a pool can act as Active-Standby and not active-active ?

Copper Contributor

hi to all Techys,

 Pl do help me in this, when i am using in lan i am getting this in 

"

We're having trouble getting you into the meeting.
It's possible you're using a bad URL. Try calling into the meeting using the phone number on the invite, or ask the organizer to drag you into the meeting from the Contacts list.
Share this error with your admin

"

 

After configuring EDGE SERVER i AM GETTING THIS ON MY PAGE

https://183.82.55.196:4443/

183.82.55.196 - /


 5/25/2018  2:14 PM         9622 FavIcon.ico
5/22/2020 2:01 PM 7175 web.config

 

ITS SHOWING LIKE THIS....PL HELP ME 

 

 

Copper Contributor

Hi Guys,

I have got a strange prod issue. My EMEA business users (say abc.com domain, user@abc.com) are unable to connect (skype call/meeting) with their customers (say xyz.com domain) over Skype for business only when they use their company (abc) provided laptop. It works without any issues when they use their personal mobile and laptop with the same login user@abc.com

I made sure that domain xyz.com is not under the blocked domain list by login to the skype admin portal.

I'm new to skype admin but not sure how to move forward.

Request your help from skype admin experts who may have come across it and any clue what is going on?

Request your help at the earliest since its prod and escalated.

Thank you for your help in advance.

N.K.Samy

Copper Contributor

Hi, 

 

I am a student and I do not have Skype or use Skype for Business. I am experiencing the same problem as listed in another post that says 18 others have the same problem! ( linked here: https://answers.microsoft.com/en-us/skype/forum/all/how-to-uninstall-completely-skype-for-business/6...

A response to that post was to ask the forum here.

 

Basically, I want to remove Skype for Business completely, but I do not have the standalone version so I do not want to delete all the office apps. (It does not show in the list of programs to uninstall.)

 

The frustrating thing is that it keeps popping up every time I turn on my PC, and I already unticked all the boxes related (automatically opening after opening Windows).

 

Any solutions? A response is very much appreciated. 

 

Thank you, 

L.Zhao (she/her)

Copper Contributor

Hi, my Skype for business every-time changed parameter Backlight Comp (Camera Settings) from 1 to 0. I need to fix this parameter. 

Copper Contributor

Is it possible to upgrade the operating system from 2012 to 2016 or 2019 on a system hosting on-prem  Skype for Business Standard Edition 2015?  I know it's behind the times, and probably EOL/EOS but the customer doesn't care.  Their only question was can the OS be upgraded in-place.

 

Thank you!

Mike W

 

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