For a complete, enriched Teams experience, we recommend customers use certified IP phones running Microsoft Teams natively and available on Teams Marketplace.
If customers have IP phones certified for Skype for Business, and are preparing for an upgrade to Microsoft Teams, the Skype for Business phones will continue to sign into the Skype for Business service and support a limited number of core functionalities listed below. There is no additional setup needed on the customer site for this to work. As customers prepare for the upgrade to Teams, they must consider deploying Teams native phones for a complete Teams experience.
Authentication |
Sign in with user credentials/Web Sign-in |
Modern Authentication |
Phone lock/unlock |
Hot Desking Support |
Calling |
Incoming/Outgoing P2P calls from/to Teams users |
In-call controls via UI (Mute/unmute, hold/resume, blind transfer, end call) |
PSTN calls |
Visual Voicemail |
911 support |
Calendar and Presence |
Calendar Access and Meeting Details |
Presence Integration |
Exchange Calendar Integration |
Contact Picture Integration |
Corporate Directory Access |
Visual Voicemail |
Meetings |
One-click Join for Pre-Scheduled Teams Meeting |
Meeting Call controls (Mute/unmute, hold/resume, hang up, Add/remove participant) |
Meeting Reminders |
Add Skype for Business participant to ongoing meeting |
Device Update and Management |
Device Update |
In-band provisioning |
QoE & Log Upload |
Common Area Phone Support |
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