Word document not rendering correctly in sharepoint

Brass Contributor

I've a user who's uploaded some word documents to SharePoint.


When another user tries to access those documents. Some parts of the document are misaligned - displaying in the wrong place on the document.


Also any external images/documents attached are not displaying.


Is there a reason for this?

1 Reply
Hi Lee, it is likely that the document is using formatting not supported in Word Online. If they right click the document and choose Open In App, does the document display correctly?

It might also be due to the document format. Make sure it is .DOCX and not a .DOC format file.

Info on Word Online limitations can be found here https://support.microsoft.com/en-us/office/differences-between-using-a-document-in-the-browser-and-i...