Visio Web Access - Open in Visio --> Error

Copper Contributor

Hi all, 

Config : SharePoint 2016 On-Premise, Microsoft Office 2016, Visio 2016, Microsoft Edge

 

When clicking on a .vsdx file on my SharePoint library, it open the file with the Visio Web Access in Edge. When I try to open the document in visio clicking on "Open in Visio" button inside Visio Web Access I get the following error : To open this document, your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access

SteveRoh_1-1620130875992.png

 

If I click "Edit" or "Open in Visio" on the file in the SharePoint library, the file open successfully in Visio.

SteveRoh_2-1620130966773.png

 

I've tried reparing Visio, no change.

 

Any idea on the problem or where to looks on the detailled error ? I checked ULS logs without success.

 

Thanks a lot !

 

Best regards, 

 

Steve

 

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