Hello, I have a number of pdfs in a SharePoint library that will neither open in browser or download - the message 'we can't open this file, something went wrong' appears. In the Windows Explorer download folder they are listed as 0 kB. Last time I checked on them over a week ago I was able to download them, although I couldn't view them in the SharePoint browser. Any thoughts on what I can do to resolve this? Ideally I'd like to have the option to both view them in browser and download them.
Hi,Robin If you are experiencing issues with opening or downloading PDF files from a SharePoint library, follow these steps it will help u Clear browser cache Check pdf file permissions Test with a different browser Verify file associations Check SharePoint version and compatibility Check file integrity Contact SharePoint support team