Unable to upload via drag & drop

[SteveRoh]

Hi all, 

I'm under SharePoint 2016 On-Premise. On my library, when I try to drag & drop a document to a library, it's not working, I can't see the "Drop here" label : 

If I create a page, and add the library component, it's working !

What is the difference ? Thanks for your help, 

Steve

[#2]

Hello @SteveRoh 

not sure but i think in the first printscreen you have a grouped view, in the webpart it is a flat view.

Regards, Dave

[#3]

Hi @David Mehr 

Thanks for your answer !

Unfortunately the grouped view doesn't matter.

I just tried a new test : I created a simple library. When I try to drag an drop a document on the Allitems.aspx standard view, it doesn't work. If I create a webpart component page, I had the web part "test library", and for this page, I'm able to drag & drop document... any idea ?

Thanks

Steve

[#4]

Hello @SteveRoh 

hmm, not really :) . Have you check it with different browsers? Have you customization or solutions/code/workflows activ in the site?

Regards, Dave

[#5]

in addition to the view "grouping" settings (which shouldnt matter), check the "style setting" and ensure they are default.... some of the legacy 2010 styles if applied break 2013+ JS based features

[#6]

Thanks for your answer, the style is default.
I just did a test again on a SharePoint 2016 website : create library --> no drag & drop possible on the "All documents" view. I add a webparts page and add the library component with the "All documents" view --> Drag & drop is working...
Is there a difference between the webpage for the view and the webparts webpage ?
Steve

[#7]

Yes, same problem with others browsers

The funiest is with a migrated sharepoint website (from SharePoint 2010), it's working perfectly. On a new SharePoint2016 website, there are problems...

[#8]

Hello @SteveRoh 

i have tested the drag & drop upload in a document library on-prem SP2016 - it works fine. Looks like an local issue. You need to test it on an other environment (test or integration) into your company.

Regards, Dave

[#9]

Do you have any custom branding applied to the site? I've had a similar issue when a theme app was added to the site even though it wasn't active. Also, any difference if you switch between modern or classic (List settings > Advanced).

[#10]

Hi David,
You are right, on my preprod-environment, it's working ! Now what feature/config could generate this bug ? I will try to compare the general settings...
Thanks & regards,

[#11]

Hello @SteveRoh 

nice to hear. As other mention in this post, eliminate all customizing things like scripts, solutions… And check your browser security settings.

Regards Dave