Unable to create retention policy

%3CLINGO-SUB%20id%3D%22lingo-sub-1425770%22%20slang%3D%22en-US%22%3EUnable%20to%20create%20retention%20policy%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1425770%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3CBR%20%2F%3EI%20tired%20to%20create%20rentention%20policy%20for%20my%20site%2C%20when%20I%20finish%20by%20clicking%20create%20policy%20it%20shows%20an%20server%20error.%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Shiva_neshan_0-1590734462607.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F195255i767773BD6B2508FB%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22Shiva_neshan_0-1590734462607.png%22%20alt%3D%22Shiva_neshan_0-1590734462607.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EAnd%20also%20here%20no%20location%20shown%20up%20in%20choose%20location%20page%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Shiva_neshan_1-1590734552380.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F195256i6AA1E7AAFCD1E5A0%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22Shiva_neshan_1-1590734552380.png%22%20alt%3D%22Shiva_neshan_1-1590734552380.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EPlease%20help%20me%20out%20from%20this%3CBR%20%2F%3EThanks%20in%20advance%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1425770%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EPermissions%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESites%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1425936%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20create%20retention%20policy%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1425936%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F671335%22%20target%3D%22_blank%22%3E%40Shiva_neshan%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%2C%20what%20roles%20do%20you%20have%20in%20M365%20please%3F%20%26nbsp%3BGlobal%20Admin%20and%2For%20Compliance%20Administrator%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1425991%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20create%20retention%20policy%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1425991%22%20slang%3D%22en-US%22%3EThanks%20Peter%2C%3CBR%20%2F%3EI%20have%20golbal%20reader%20and%20sharepoint%20admin%20roles%20only%2C%20So%20i%20want%20to%20assign%20any%20other%20roles%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1426004%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20create%20retention%20policy%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1426004%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F671335%22%20target%3D%22_blank%22%3E%40Shiva_neshan%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYep%2C%20that%20will%20be%20your%20problem.%20%26nbsp%3BYou%20will%20need%20at%20minimum%20the%20Compliance%20Administrator%20role%20assigned%20to%20your%20account%20in%20order%20to%20be%20able%20to%20create%20retention%20policies.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1426031%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20create%20retention%20policy%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1426031%22%20slang%3D%22en-US%22%3EOkay%20Peter%20Thanks%20for%20your%20response.%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
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New Contributor

Hi,
I tired to create rentention policy for my site, when I finish by clicking create policy it shows an server error. 

Shiva_neshan_0-1590734462607.png

And also here no location shown up in choose location page

Shiva_neshan_1-1590734552380.png

Please help me out from this
Thanks in advance

 

4 Replies
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@Shiva_neshan 

 

Hi, what roles do you have in M365 please?  Global Admin and/or Compliance Administrator?

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Thanks Peter,
I have golbal reader and sharepoint admin roles only, So i want to assign any other roles?
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@Shiva_neshan 

 

Yep, that will be your problem.  You will need at minimum the Compliance Administrator role assigned to your account in order to be able to create retention policies.

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Okay Peter Thanks for your response.