Unable to create retention policy

Copper Contributor

Hi,
I tired to create rentention policy for my site, when I finish by clicking create policy it shows an server error. 

Shiva_neshan_0-1590734462607.png

And also here no location shown up in choose location page

Shiva_neshan_1-1590734552380.png

Please help me out from this
Thanks in advance

 

4 Replies

@Shiva_neshan 

 

Hi, what roles do you have in M365 please?  Global Admin and/or Compliance Administrator?

Thanks Peter,
I have golbal reader and sharepoint admin roles only, So i want to assign any other roles?

@Shiva_neshan 

 

Yep, that will be your problem.  You will need at minimum the Compliance Administrator role assigned to your account in order to be able to create retention policies.

Okay Peter Thanks for your response.