SOLVED

Standard Web Parts Disappeared

Copper Contributor

I am very much a beginner when it comes to creating SharePoint sites.  I created one yesterday and am playing around with designing the homepage.  While I was working yesterday, all of the standard web parts were available to me, but today they have all disappeared and only the "made for email" web parts are visible.  Using the Search bar also does not display any other web parts.  This is only an issue on this particular site; other SharePoint sites still show all of the standard web parts.

 

Is there a setting somewhere that I may have inadvertently messed with that has caused this?

 

2023-09-14 13_37_20-Hoffman Automation - Home.png

20 Replies
best response confirmed by peruchinit (Copper Contributor)
Solution

@peruchinit Hey, looks like you've created a news post using one of the new 'News for Email' templates. 

 

These posts are pretty clever - but they're limited. They're designed to work in SharePoint and also in email clients. This means that the available web parts are limited to ones that will work in emails - you can read more about them here: SharePoint News for Email templates - Microsoft Support

 

If you want all the web parts, you'll need to create a new news post and choose one of the 'Standard' templates instead (e.g. Blank, Visual, Basic text)

 

HelloBenTeoh_0-1694729163231.png

 

@HelloBenTeoh thank you very much for your response!  I guess I had indeed inadvertently created a news post with the email template, but I deleted it and assumed that everything would be back to normal.  That's odd that it would freeze the web part options after the fact.  But creating a new one with the standard template fixed the issue, and I'll be sure to not choose the email template again!

We seem to be having the same issue although we appear to be having this across any page I now go to edit? I cannot access any of the standards webparts through the drop down and even searching for the countdown for example shows nothing, trying to restore an older version of the page also doesn't work. Is anyone else experiencing this?

We are having the same issue on the home page, and on new pages created

I’m having the same problem

I got the same problem on my main page. But It shows perfectly on the other sub-page. The problem happened after I edited the news.

Im facing same issue since few days ago. Showing exactly same webparts as you.
@HelloBenTeoh , why the News Template will affect the web parts in whole site?

This happened on our intranet hub site as well. Using PnP Powershell to set the layout type of the page to 'Article' and then back to 'Home' fixed this for us.

Connect-PnPOnline -Url https://yourtenant.sharepoint.com/sites/yoursite -Interactive

Set-PnPPage -Identity Home.aspx -LayoutType Article
Set-PnPPage -Identity Home.aspx -LayoutType Home

Disconnect-PnPOnline

 

Can you explain this workaround in more detail? Not as familiar with Powershell and trying to figure out how to get to this selection.

@jftech You can take a look at this article that explains it in detail:

https://sharepoint.handsontek.net/2019/12/08/how-to-change-the-page-layout-on-a-modern-sharepoint-pa...

 

For a quick fix you can also use the browser extension mentioned in the article, this allows you to change the layout type without Powershell.

@Jlim_150 hey, sorry I haven’t seen this happen myself in the tenant’s have access to but the solutions discussed here sound like a workaround. Hopefully there’s an update to address this soon.

Thank you I will check it out.

@markbno Thank you.  I tried to use the SP Extension, but it didn't fix the issue. I am still unable to use the full web parts and only getting the made for email option.  I am guessing I might have to go into powershell.   

It looks like the web parts are limited no matter which template you use. I've tried to change from "Email" to "Home" and to "Article" - but it is always a limited list of web parts.
Yeah, this only works for default pages that had for reasons unknown only the limited set of web part.

For pages that have been created as "Made for email" this seems to be not possible.

Good afternoon @LouiseC35 

I had this same problem and found that if you (on a regular page or standard news post) only see the Made for email webparts option you can refresh while in edit mode and all the webpart options will show up.  

Good Afternoon @Amanda1231930, thank you so much for this it worked a treat!

Hm, I need some proof :) as I don't see web parts when refreshing edit mode
1 best response

Accepted Solutions
best response confirmed by peruchinit (Copper Contributor)
Solution

@peruchinit Hey, looks like you've created a news post using one of the new 'News for Email' templates. 

 

These posts are pretty clever - but they're limited. They're designed to work in SharePoint and also in email clients. This means that the available web parts are limited to ones that will work in emails - you can read more about them here: SharePoint News for Email templates - Microsoft Support

 

If you want all the web parts, you'll need to create a new news post and choose one of the 'Standard' templates instead (e.g. Blank, Visual, Basic text)

 

HelloBenTeoh_0-1694729163231.png

 

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