Jul 02 2019 04:22 AM
Hello.
I create a list with 14 columns.
When I try to create or modify item the new Item menu is empty.
Could someone advice on how to solve this issue?
I need to implement a new tool at the plant level.
It will be a big problem when a lot of users won`t do their work because of that and it will be the blocking stone for the business processes.
Sometimes help page reloading, sometimes clearing cache and reloading. But in general, it is not a solution.
Jul 02 2019 07:42 AM
Jul 03 2019 12:40 AM
Jul 03 2019 06:07 AM
Jul 04 2019 12:07 AM
Does it happen when you navigate to the list and click the New/ Edit button?
- No. It happens independently what I do. I could happen when I navigate when I create a second or third item. I try to find out what is the reason for it but it even happens when I create a new empty list and try to create the first new item. So the root cause of it has not found out.
Are you sure you or anyone else didn't include any web part in this list?
I am the only owner of the site and lists in it. I am sure that there no web parts. And I need to share it with other members but I can do it when I have so critical performance problem.
Jul 04 2019 05:35 AM
Hey @Freenit ,
Sorry but I can't find a reason, then. Seems like a performance issue, really. One last shot would be disabling any AdBlock/ Extension you may have and cleaning the browser cache to see if it works. Other than that, I suggest you contact Microsoft Support to figure it out. Wish you luck. Let me know if I can help.
Regards,
Jul 04 2019 06:01 AM - edited Jul 04 2019 06:02 AM
I have tested also with turned off AdBlock extension but the result is the same.