SPO could not open latest active version document in App, but previous version works fine

Regular Visitor

We have some users experiencing issues to open top/latest version files in App, ( it is opening in browser) but when he goes to version history and tries to open old version in app, it is working fine.

Working
History: https://mysop.sharepoint.com/sites/myqms/MA/_vti_history/15360/Repositories/Work%20Request/Workbooks...
Non Working:
Active: https://mysop.sharepoint.com/sites/myqms/MA/Repositories/Work%20Request/Workbooks/InActive/Company_w...

 

Does versioned " _vti_history" are stored differently in cloud and does firewall (ip/ports) are different? Who do we know ?

Thanks

 

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