SharePoint Workflow Status Stuck in 'Starting'

[dann1ca3]

I use SharePoint 2016 and use SharePoint Designer 2013 for the workflow. I have a site that I use in the office. I have 2 custom lists with separate workflows. I have created conditions that triggers an auto email but it has been 3 days that whenever we upload a new item, the status is stuck in 'starting' and never changes.

[#2]

Hello Dann1ca3,
First of all, what kind of workflow is it? the old model(2010) or the new which resides in a seperate application pool?
https://social.technet.microsoft.com/Forums/en-US/ae915da1-a59f-459a-8426-8efc3b77e901/does-sharepoi...

Have you setup the Workflow Manager, in case of the new workflow applications?
https://social.technet.microsoft.com/wiki/contents/articles/34407.sharepoint-2016-step-by-step-insta...

Have you checked the logs with ULS Log viewer?
https://www.microsoft.com/en-us/download/details.aspx?id=44020