SharePoint Word document "This record is unlocked for edit. Please lock it first before..."

%3CLINGO-SUB%20id%3D%22lingo-sub-1673715%22%20slang%3D%22en-US%22%3ESharePoint%20Word%20document%20%22This%20record%20is%20unlocked%20for%20edit.%20Please%20lock%20it%20first%20before...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1673715%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20run%20accross%20an%20error%20message%20when%20trying%20to%20remove%20a%20retention%20label%2C%20that%20I%20haven't%20seen%20before%2C%20nor%20does%20it%20google.%26nbsp%3B%20Anyone%20see%20this%20before%3F%3C%2FP%3E%3CP%3E%22This%20record%20is%20unlocked%20for%20edit.%20Please%20lock%20it%20first%20before%20applying%20any%20label.%22%20I'm%20suspecting%20it's%20not%20in%20SP%20but%20rather%20in%20Word%20but%20I%20can't%20find%20a%20solution.%3C%2FP%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22unlocked%20for%20edit.PNG%22%20style%3D%22width%3A%20318px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F218749iC023A2CC86F8A977%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22unlocked%20for%20edit.PNG%22%20alt%3D%22unlocked%20for%20edit.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1673715%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EDocument%20Library%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1674212%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20Word%20document%20%22This%20record%20is%20unlocked%20for%20edit.%20Please%20lock%20it%20first%20before...%26amp%3B%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1674212%22%20slang%3D%22en-US%22%3E%3CP%3EAlmost%2040%20views%20and%20no%20clues.%20What%20does%20that%20idiotic%20warning%20even%20mean%3F%26nbsp%3B%3C%2FP%3E%3CP%3EThings%20I%20have%20tried%3A%3C%2FP%3E%3CUL%3E%3CLI%3ERemoving%20the%20Retnetion%20Label%20results%20in%20%22This%20record%20is%20unlocked%20for%20edit.%20Please%20lock%20it%20first%20before%20applying%20any%20label.%22%3C%2FLI%3E%3CLI%3EEnabling%20and%20disabling%20requiring%20check%20out%2C%20checking%20out%20then%20back%20in%20does%20nothing%3C%2FLI%3E%3CLI%3EMoving%20the%20document%20to%20a%20different%20folder%2C%20no%20can%20do%2C%20the%20label%20is%20preventing%20it%3C%2FLI%3E%3CLI%3EOpening%20the%20document%20in%20Word%20and%20making%20sure%20there%20are%20no%20settings%20in%20there%20causing%20the%20issue%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor

Hi all,

 

I've run accross an error message when trying to remove a retention label, that I haven't seen before, nor does it google.  Anyone see this before?

"This record is unlocked for edit. Please lock it first before applying any label." I'm suspecting it's not in SP but rather in Word but I can't find a solution.

 

unlocked for edit.PNG

 

 

2 Replies
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Almost 40 views and no clues. What does that idiotic warning even mean? 

Things I have tried:

  • Removing the Retnetion Label results in "This record is unlocked for edit. Please lock it first before applying any label."
  • Enabling and disabling requiring check out, checking out then back in does nothing
  • Moving the document to a different folder, no can do, the label is preventing it
  • Opening the document in Word and making sure there are no settings in there causing the issue

 

 

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@Denis Moquin 

 

It's inconceivable that this specific message can't be found on the web anywhere. How is it possible that SharePoint has this absolutely inane warning and absolutely no documentation on it.

MS, throw me a bone here...