SharePoint Viva Dashboard disappears

[Lee_GC]

As the SharePoint Administrator im the only person this is affecting. 

When i login to SharePoint the Dashboard is visible, upon refresh the dashoboard disappears?

If i'm on another SharePoint site page and want to go back to the home page on selection the dashboard reappears, again until i hit refresh and the dashboard disappears? this is only happeneing for me and not the 800+ users i have accessing sharePoint.

Help required from MS Community experts?

[#2]

What does the logs say ? Press F12 and screenshot the Console, you should have some errors that can guide us

Does it happen in Webbrowser only or in Viva Home and Connection too ?

[#3]

@NicolasKheirallah 

when i login the dashboard is visible but then disappears when i refresh the page in web browser for both MS edge and Chrome.

Viva Home and connection - dashboard is visible

 

 

 

 

[#4]

Have you guys set a Home site in SharePoint admin ? Because it looks like you've not

[#5]

Yes it is the Hubsite

[#6 · Accepted solution]

Hubsite and Home site isn't the same thing 🙂 Home site is basicly saying there is the landing page for our intranet

It's required for viva dashboard/connections


https://learn.microsoft.com/en-us/sharepoint/home-site

[#7]

@NicolasKheirallah 

The home site is set, please read the origianl post.

The dashboard is visible to all +800 users but the Admin account - read the post, Thank you