SOLVED

SharePoint Viva Dashboard disappears

Copper Contributor

As the SharePoint Administrator im the only person this is affecting. 

 

When i login to SharePoint the Dashboard is visible, upon refresh the dashoboard disappears?

 

If i'm on another SharePoint site page and want to go back to the home page on selection the dashboard reappears, again until i hit refresh and the dashboard disappears? this is only happeneing for me and not the 800+ users i have accessing sharePoint.

 

Help required from MS Community experts?

 

 

6 Replies
What does the logs say ? Press F12 and screenshot the Console, you should have some errors that can guide us

Does it happen in Webbrowser only or in Viva Home and Connection too ?

@NicolasKheirallah 

 

when i login the dashboard is visible but then disappears when i refresh the page in web browser for both MS edge and Chrome.

 

Viva Home and connection - dashboard is visible

 

 

Display when in page edit .png

Dashboard Displayed when home button selected.png

Dashboard disappears when i hit the refresh button.png

Error Message_ only appears when in page edit mode.png

Have you guys set a Home site in SharePoint admin ? Because it looks like you've not
Yes it is the Hubsite
best response confirmed by Linus Cansby (MVP)
Solution
Hubsite and Home site isn't the same thing :) Home site is basicly saying there is the landing page for our intranet

It's required for viva dashboard/connections


https://learn.microsoft.com/en-us/sharepoint/home-site

@NicolasKheirallah 

 

The home site is set, please read the origianl post.

 

The dashboard is visible to all +800 users but the Admin account - read the post, Thank you

 

Lee_GC_0-1684148245308.png

 

1 best response

Accepted Solutions
best response confirmed by Linus Cansby (MVP)
Solution
Hubsite and Home site isn't the same thing :) Home site is basicly saying there is the landing page for our intranet

It's required for viva dashboard/connections


https://learn.microsoft.com/en-us/sharepoint/home-site

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