SharePoint users are not getting email alerts

Occasional Visitor

I have users set up to get email alerts whenever a new file is dropped into their folder. I have roughly 40-45 email alerts set up and apparently none of the users have ever gotten emails.

I have checked my mail filtering and confirmed that no emails are being sent besides the ones that confirm the user is enrolled in email alerts for a specific folder.

 

I have confirmed that users have edit access to specific folders ( the only thing i can think of is that users need edit access to the entire site?)

Anyone have any insight it would be greatly appreciated, thank you!

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