Oct 04 2019 09:25 AM
I'm using the Sharepoint Admin Profile Manager to upload headshots on behalf of our employees. All is well until a user visits their own Delve profile page, which causes their picture to revert back to the default "blank" avatar. This also changes the ProfMngr settings for Picture Placeholder State and Picture Exchange Sync State back to "1". (They had been 0 previously).
Any suggestions for making pictures uploaded through the ProfMngr stick? I've read through Microsoft's documentation on image syncing, but short of having every employee upload their own photo, I don't see how to fix this.
Why give admins the ability to upload photos at all, if it doesn't technically do anything? Am I missing something?
Oct 04 2019 11:33 AM
@SophieSue The best way to have users' profile pictures is by syncing them to AAD (through AADConnect). I have had conversations with several experts on user profile photo sync and what I understood from them is that when a user goes to their Delve pages, it triggers a sync process on the back end.
Recommendation: talk to your network team and see if you can get these profile pictures on AD to get them synced directly to AAD.
Oct 04 2019 04:49 PM
SolutionOct 04 2019 04:49 PM
Solution