SOLVED

SharePoint themes - There was an error while attempting to get the themes

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Occasional Contributor

Hi all,

 

I've an issue when I want to apply another theme. When I choose --> gear icon --> change look, I see this:

error_theme.png

This error appears when I add a new theme or overwrite an excising one.

It's the second time I see this error on two different tenants. 

 

Someone familiar with this issue?

8 Replies
best response confirmed by Rob Oudejans (Occasional Contributor)
Solution

I've solved this issue by removing the last added theme.

@Rob Oudejans What worked for me was going to Change the look and at the bottom selecting 'Classic change the look options". Selected a design option there and applied it. Navigate back to change the look and the error was gone and I could select another theme.

 

 

Capture.JPG

@JKnox21457 I know this thread is old but just encountered the same issue and found your suggestion helpful.  Thanks!

Same thing here! Thank you @JKnox21457 -- that worked for me too!

@JKnox21457  Ditto the others - quick search and here be the answer!  :smile:  Thanks so much - have a great weekend - cheers!