Sharepoint theme error - You don't have access

Copper Contributor


Attempting to change the theme of a top-level site on my SharePoint 2019 on-prem environment. When I select a theme and click 'Try it out', I get the 'Sorry, you don't have access' error.

As this is a test environment, I am using an account which has God-like privileges. It is a Farm Admin, a Site Collection admin, and has Full Control permissions on the site. What could it be that this account doesn't have access to? I have also tried with the System Admin account, same error.

Any idea where the access denial is coming from?
Thank you,

3 Replies

Hello @Kvollero 

Can you try a different account and see if you still get the same behavior? You can also try doing this on a different site using the almighty account and see how it works.

@Gabriel Edo. Sibaja 

 

I tried both those approaches, to no avail.

Did some other things, though, and it's working again.

 

Thanks for the advice and concern.

@KVollero2000 
What about the logs? You can open your logs using ULS viewer.