Multiple users of my SharePoint libraries are having issues syncing files at the moment. We use the site for collaboration, and need to be able to upload files to a separate content management system and often have to email files to other users that do not have access to our libraries. Because of the syncing issues, we are unable to locate files through File Explorer or Outlook. We've tried unsyncing and resyncing to no avail.
Any assistance or guidance would be appreciated.