SharePoint Server 2016 - Problem with creating/editing new documents

Copper Contributor

Hello everyone,

 

Hope you are doing well. Firstly, I very rarely work with SharePoint Server as we use SharePoint Online for almost everything, and we are trying to close our last SharePoint Server 2016 sites.

 

Yesterday, users started to notice that when they create documents, they are not able to open it and get famous error "locked for editing" by themselves. When I try to do it, I get the same issue. I presume it is one of the services that is causing the issue, but I am just not sure which one it is and why. I am able to open the documents that are already created, but not the new ones. I have no idea where to start looking. I found a few potential issues, but they do not seem to be related to document creation/management. I didn't find anything useful in logs that would give me a hint.

 

I know that without logs this information doesn't mean much, but if you have any tips/hints, it would be deeply appreciated.

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