@Mercy_Fisher The easiest solution is to create a search bookmark for all of the most common search queries you see or anticipate. You can then specify exactly which result shows up first and provide context for the searcher. https://learn.microsoft.com/en-us/microsoftsearch/manage-bookmarks
Another thing you can do is encourage folks to put their job responsibilities in their profile so that search will boost their profile if someone searches for their expertise areas. And, of course, if it is on your roadmap, Viva Topics is also something that can give you this outcome.