SharePoint Search Mystery

Brass Contributor

So I was just in the office with our VP to teach them how to move about in SharePoint.   When we did a search in one of the Document Libararies for the word lets say Smith.  Nothing came back.  All the files are named with the following standard 1111111_Smith.  So then I did a Smith* using a wild card and then I got results back.  


When I go to my PC at my desk and I do the same exact thing and type in Smith without the wild card it retreives everything with the word smith.  I did not require a wild card.  


Has anyone ever seen this before?  


Is this part of the problem.




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