SharePoint Online Word Labels

[Malgorzata55]

Hi,

I have prepared a label with the ability to insert document ID along with version number in a word document:

Everything works fine when the document is in an online Sharepoint environment:

Unfortunately, when I send to the client, this is what it looks like:

Do you have any idea how to fix this?

[#2]

I get the same result. Because it's a phased-out functionnality?

https://sharepoint.uservoice.com/forums/329214-sites-and-collaboration/suggestions/40133905-make-doc...

[#3]

If you are sending the document as an attachment, the link to the document properties I believe are lost. That's probably the reason of the behavior you are seeing

[#4]

@Juan Carlos González Martín That's what I thought at first, but the document ID loads correctly while the document version is wrong...