SharePoint Online Webparts Not Loading Correctly Until Page Refresh

Occasional Visitor

I have multiple SharePoint Online site collections that are all exhibiting the same problem with certain webparts. When a page loads that contains a quicklinks, hero app, or weather app, the wep part will randomly not load correctly. When it fails, the web part will format incorrectly, will be missing content (document or webpage links), or will be placed on the page incorrectly.


For example, I have a page section with 3 columns, each containing a quicklinks webpart with links to documents. 50% of the time when i load that page, the first column does not show at all, the second column has the quicklinks header but no content, and the third column has the quicklinks header and content icons that have been shrunk with no link descriptions. I refresh the page, and the intended formatting loads correctly, showing all webparts and content.


I have multiple pages that this occurs to, with different combinations of webparts and content. Has anybody seen this before?


I have an attached example of a 2 column wide page section. The first image is initial page load, and the second image is after a manual refresh. (This issue happens in Chrome, Edge, Firefox, and IE)

2 Replies
We have been having reports of the same issues on our modern SharePoint sites. Seems to have started happening more over the last couple months

Agreed @Rick DeFoe.  I created a SPFX WebPart that queries the search service, and surface the web part on a page that I use with managed navigation (thus the search is context specific to the navigation link selected in the menus).  The webpart is not refreshing on the transitions.  Oddly if you select the same managed navigation menu link twice, it refreshes...otherwise a manual refresh is needed.  I'm exploring ways to try to force a refresh/reload of the page via HTML/Javascript and suspect I'll need to tweak the master page.