Mar 13 2019 06:02 AM
Mar 13 2019 06:02 AM
I am trying to help a client clean up some very old lists and sites. However, whenever I try to delete anything, I get the message above. I've checked for an eDiscovery site, for classification labels/policies, DLP policies, and am finding nothing. Any ideas?
Mar 13 2019 09:54 AM
Check the site and list for any hold or retention policies.
Mar 13 2019 10:20 AM
Thanks Norman - I have checked those places, which makes this so odd. I'm not sure if these got migrated in from an older version of SharePoint, but I'm finding no way to turn them off.
Mar 13 2019 11:09 AMSolution
We had the same issue and could not find any hold - retention policies in any place. We had to escalate to Microsoft support and they removed the hold on the back-end.
I hope this helps.
Mar 13 2019 11:25 AM
Are any of the list items on Compliance Hold?
Go to the list - switch to Classic Experience - select the list item - click the ... - select Advanced - Compliance Details. If the Hold Status is On Hold you can remove from hold from this dialog box.
OR a more simple approach:
- Delete the list items first
- Then delete the list object
Jun 06 2019 06:53 AM
May 20 2021 12:46 AM
@Ahmad Petersen Thanks. Yes, go into the Sharepoint List. Delete all the item lines. Then you should be able to delete the whole list.
Oct 22 2021 02:29 AM
Hi Kimberly, deleting all the items then the list worked for me. Thank you very much.
Apr 19 2022 09:15 AM - edited Apr 19 2022 09:16 AM
@Kelly_Edinger Thanks for posting this. I just ran into this issue when trying to delete a library. Thanks to those who suggested deleting the contents then, in this case, the library.
Jun 07 2022 12:43 AM
Nov 03 2022 03:17 PM
Jul 06 2023 05:19 AM
Had all of the issues the users in this thread were experiencing, even after deleting all list items and checking hold and retention policies. The problem was that I had the list still open on Teams, once I closed it I was able to delete with no issues.
TLDR: Make sure the list isn't open when you want to delete. Sharing if that helps anyone!
Jul 06 2023 06:00 AM
Hi @Brittinator - I have never heard of that being an issue before. Thank you for sharing!