SharePoint news post still appears even after the news page has been deleted

%3CLINGO-SUB%20id%3D%22lingo-sub-3291532%22%20slang%3D%22en-US%22%3ESharePoint%20news%20post%20still%20appears%20even%20after%20the%20news%20page%20has%20been%20deleted%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3291532%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20all%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20are%20using%20SPO%20with%20modern%20pages.%26nbsp%3B%20We%20have%20a%20news%20feed%20that%20contains%20articles%20that%20have%20been%20posted.%26nbsp%3B%20We've%20deleted%20one%20of%20the%20articles%20and%20emptied%20out%20the%20recycle%20bin%20as%20well.%26nbsp%3B%20Problem%20is%20that%20the%20news%20post%20still%20shows%20in%20the%20feed%20and%20when%20you%20click%20on%20it%2C%20you%20get%20a%20404%20error%20because%20the%20page%20is%20gone.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20this%20happened%20to%20anybody%20else%3F%26nbsp%3B%20I've%20opened%20up%20a%20support%20ticket%20and%20they%20told%20me%20to%20recreate%20the%20page%20with%20the%20same%20name%2C%20then%20delete%20it%20again%2C%20which%20I%20did%20but%20that%20didn't%20seem%20to%20work.%26nbsp%3B%20Other%20sites%20have%20mentioned%20that%20this%20is%20a%20bug%2C%20and%20so%20did%20the%20support%20engineer%20but%20there%20doesn't%20seem%20to%20be%20a%20fix.%20The%20support%20engineer%20did%20tell%20me%20that%20it%20should%20finally%20disappear%20after%20a%20few%20weeks%20but%20it%20hasn't%20been%20that%20long%20yet.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3291532%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3291560%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20news%20post%20still%20appears%20even%20after%20the%20news%20page%20has%20been%20deleted%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3291560%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1173173%22%20target%3D%22_blank%22%3E%40CaptainReboot%3C%2FA%3E%26nbsp%3Bnews%20pages%20should%20not%20be%20deleted%20as%20this%20doesn't%20remove%20them%20from%20the%20news%20web%20part.%20This%20is%20particularly%20noticeable%20when%20you%20have%20a%20news%20web%20part%20on%20a%20hub%20site%20and%20are%20publishing%20news%20from%20there%20and%20from%20associated%20sites.%20%3CSTRONG%3EInstead%20of%20deleting%20news%20pages%20you%20should%20demote%20them%3C%2FSTRONG%3E%20from%20a%20Promoted%20State%20of%202%20(published%20news%20page)%20to%20a%20Promoted%20State%20of%200%20(normal%20page).%20That%20will%20remove%20them%20from%20the%20news%20web%20part.%20If%20you%20really%20need%20to%20delete%20the%20page%20you%20can%20now%20do%20so.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENormally%20the%20Promoted%20State%20column%20in%20the%20site%20pages%20library%20is%20read-only.%20But%20you%20can%20overcome%20this%20on%20a%20site%20by%20editing%20the%20Promoting%20State%20column%20and%20changing%20the%20default%20value%20from%200%20to%202%20then%20saving%20it.%20Then%20do%20it%20again%20and%20change%20the%20default%20value%20back%20to%200%20and%20Save.%20If%20you%20now%20look%20at%20the%20site%20pages%20library%20in%20grid%20view%20you%20will%20see%20that%20you%20can%20change%20Promoted%20State.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20restore%20the%20deleted%20page%20and%20do%20the%20above%20process%20to%20make%20the%20Promoted%20State%20column%20editable.%20Then%20demote%20the%20news%20story%20and%20you%20will%20find%20it%20will%20have%20been%20removed%20from%20the%20news%20web%20part.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERob%3CBR%20%2F%3ELos%20Gallardos%3CBR%20%2F%3E%3CFONT%20size%3D%222%22%20color%3D%22%23006400%22%3EIntranet%2C%20SharePoint%20and%20Power%20Platform%20Manager%20(and%20classic%201967%20Morris%20Traveller%20driver)%3C%2FFONT%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hey all,

 

We are using SPO with modern pages.  We have a news feed that contains articles that have been posted.  We've deleted one of the articles and emptied out the recycle bin as well.  Problem is that the news post still shows in the feed and when you click on it, you get a 404 error because the page is gone.  

 

Has this happened to anybody else?  I've opened up a support ticket and they told me to recreate the page with the same name, then delete it again, which I did but that didn't seem to work.  Other sites have mentioned that this is a bug, and so did the support engineer but there doesn't seem to be a fix. The support engineer did tell me that it should finally disappear after a few weeks but it hasn't been that long yet.

1 Reply

@CaptainReboot news pages should not be deleted as this doesn't remove them from the news web part. This is particularly noticeable when you have a news web part on a hub site and are publishing news from there and from associated sites. Instead of deleting news pages you should demote them from a Promoted State of 2 (published news page) to a Promoted State of 0 (normal page). That will remove them from the news web part. If you really need to delete the page you can now do so.

 

Normally the Promoted State column in the site pages library is read-only. But you can overcome this on a site by editing the Promoting State column and changing the default value from 0 to 2 then saving it. Then do it again and change the default value back to 0 and Save. If you now look at the site pages library in grid view you will see that you can change Promoted State.

 

So restore the deleted page and do the above process to make the Promoted State column editable. Then demote the news story and you will find it will have been removed from the news web part.

 

Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)