Feb 11 2020 01:29 AM - edited Feb 11 2020 01:33 AM
Tried this in our tenant this morning and there doesn't appear to be any option to minimise/reverse the expansion when it is selected. The only workaround I've found is to reload the page which removes any list or library items that were selected. Causing a few issues with users already, is this normal behaviour?
Feb 11 2020 04:05 AM
Hi @Kotus-Tech,
See this related post: https://techcommunity.microsoft.com/t5/sharepoint/sp-list-expand-content-button/m-p/1164559#M38207
If things were acting normally, you would see a "Collapse content" button in the top right. See image.
@ChrisWebb suggests a possible workaround and explanation for the lost functionality. If it persists, I would consider opening a support request.
I hope this helps.
Norm
Feb 11 2020 04:11 AM
Thanks, Norm. Unfortunately deleting the Chrome cache has not had any effect. It's comforting to know that others are experiencing the issue. I shall continue testing and monitoring and will raise a ticket if needed.
Thanks again.
Feb 11 2020 07:31 AM
@Kotus-Tech MS just got back to me and he said he was told by the 'back-end' team that the 'issue should be working fine now'.
It isn't - clicking the expand icon loses the command bar. One difference, though - we are back to our original 'broken' state where refreshing the page returns the page to normal. At least we don't have to clear cookies/browsing history anymore.
Feb 11 2020 10:31 AM
Feb 11 2020 11:42 AM - edited Feb 11 2020 03:13 PM
MS just updated my ticket (though not quite true, my Biz Pro tenant works fine).
The behavior you have at the moment is the general behavior across all tenants and it is established to be a known issue and it is currently being investigated. All tenants are experiencing this and a fix for this will soon be rolled out to all affected tenants.
We know this is inconveniencing and this issue is receiving the required attention by our engineering team. We urged that you exercise patience while we roll out this fix to concerned tenants.
Also note that SP203571 has been logged into service history, saying the fix is the 'you have to refresh the page to get back to normal view'. This doesn't fix the original problem of not having a command bar with the new button nor the quick edit. The documentation showed those available, but that's not what they delivered. They're still working on a solution for the disappearing command bar, which I guess lots of tenants are missing.
Feb 13 2020 10:10 AM
Hello @Robin Nilsson ,
on my site - doc lib every works with that expand / reducing view. See screenshots here. I thing MS fixed it now quickly
Feb 17 2020 02:21 AM
@Robin Nilsson I was sent this in response to a request for screenshots on Friday:
"Thank you very much for providing these! We will investigate and when I have more information I will reach out to you."
After testing this morning, the issue is still there, no fix has been applied on our end.
Feb 17 2020 07:10 AM
@Eva Vogel Not working here yet, though one of my other tenants is just fine. MS closed my ticket because it's a 'known issue' that is affecting many tenants, and they just fixed the 'allow a refresh to bring back the full list functionality' that was broken before. So waiting here like the rest of you :)
Feb 18 2020 07:23 AM
Feb 27 2020 02:55 AM
SolutionResponse from MS support:
"The bug was identified by the engineering team and a fix should be deployed to all tenants within the next two weeks."
I'll wait and see!
Mar 13 2020 08:33 AM
@Kotus-Tech This seems to be fixed as of the beginning of this week, but I just noticed one use case where it is still broken.
On any site in a hub, with the hub menu showing - when you expand the list/library, the menu bar is hidden underneath the hub menu. You can move your cursor to the top right, just under the hub menu, and you are able to click to get your headers back.
Mar 16 2020 01:53 AM
Feb 27 2020 02:55 AM
SolutionResponse from MS support:
"The bug was identified by the engineering team and a fix should be deployed to all tenants within the next two weeks."
I'll wait and see!