sharepoint issues

Brass Contributor



Please i need your help on this issue. 


We shared a OneDrive folder with our client (external), and one of the people we've shared with can't access it.


He gets an error code that says that didn't work (I'll include a picture of the error). Our permissions are set to "Anyone with a link can edit" and it's password protected.


We need to figure out why he can't access the folder and make it to where he can access it.




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