Sharepoint calendar in outlook requesting credentials at all times

%3CLINGO-SUB%20id%3D%22lingo-sub-1955483%22%20slang%3D%22en-US%22%3ESharepoint%20calendar%20in%20outlook%20requesting%20credentials%20at%20all%20times%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1955483%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20been%20doing%20an%20intervention%20on%20Sharepoint%20and%20after%20a%20change%20some%20problems%20started%20to%20appear.%20I%20solved%20most%20problems%2C%20but%20this%20issue%20of%20credentials%20remains.%20After%20connecting%20the%20sharepoint%20calendar%20to%20the%20outlook%2C%20a%20credentials%20screen%20appears%20at%20all%20times%20in%20the%20outlook%20and%20is%20always%20prompted.%20The%20problems%20started%2C%20after%20I%20performed%20this%20procedure%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fprevious-versions%2Foffice%2Fsharepoint-server-2010%2Fgg251985(v%3Doffice.14%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fprevious-versions%2Foffice%2Fsharepoint-server-2010%2Fgg251985(v%3Doffice.14%3C%2FA%3E).%20I%20even%20had%20to%20restore%20the%20farm%20with%20a%20backup%20that%20I%20had%2C%20because%20the%20sharepoint%20was%20inaccessible.%20The%20problem%20is%20in%20the%20sharepoint%20and%20not%20in%20the%20outlook%2C%20as%20it%20started%20to%20give%20a%20problem%20after%20the%20change%20in%20the%20sharepoint%20and%20this%20happens%20on%20all%20machines%2C%20on%20all%20users%2C%20on%20all%20outlooks.%20I%20would%20like%20to%20ask%20for%20your%20help%2C%20please.%3C%2FP%3E%3CP%3EI%20already%20asked%20for%20help%20for%20the%20Office%20Portal%2C%20but%20they%20said%20that%20because%20it%20is%20a%20Sharepoint%20I%20should%20request%20support%20on%20another%20site.%20But%20I%20was%20not%20able%20to%20request%20support%20on%20the%20other%20site%2C%20says%20that%20I%20have%20to%20inform%20the%20contract%20and%20I%20did%20not%20find%20this%20information.%3C%2FP%3E%3CP%3ECan%20anyone%20help%20me%20with%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1955483%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EPermissions%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESharePoint%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1960603%22%20slang%3D%22en-US%22%3ERe%3A%20Sharepoint%20calendar%20in%20outlook%20requesting%20credentials%20at%20all%20times%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1960603%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F890906%22%20target%3D%22_blank%22%3E%40gsousaMOG%3C%2FA%3E%26nbsp%3BIs%20the%20SharePoint%20site%20URL%20in%20your%20Internet%20Settings%20Trusted%20Sites%20list%3F%20If%20the%20URL%20isn't%20trusted%20then%20you%20can%20get%20a%20login%20prompt%20when%20connecting.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

I've been doing an intervention on Sharepoint and after a change some problems started to appear. I solved most problems, but this issue of credentials remains. After connecting the sharepoint calendar to the outlook, a credentials screen appears at all times in the outlook and is always prompted. The problems started, after I performed this procedure https://docs.microsoft.com/en-us/previous-versions/office/sharepoint-server-2010/gg251985(v=office.1...). I even had to restore the farm with a backup that I had, because the sharepoint was inaccessible. The problem is in the sharepoint and not in the outlook, as it started to give a problem after the change in the sharepoint and this happens on all machines, on all users, on all outlooks. I would like to ask for your help, please.

I already asked for help for the Office Portal, but they said that because it is a Sharepoint I should request support on another site. But I was not able to request support on the other site, says that I have to inform the contract and I did not find this information.

Can anyone help me with this?

2 Replies

@gsousaMOG Is the SharePoint site URL in your Internet Settings Trusted Sites list? If the URL isn't trusted then you can get a login prompt when connecting.

 

@Steve Knutson 

Thanks for your response.
But I believe that it is not that, because after the change I made, all users started having this problem.