Refinablestring results include hash marks and semicolons

%3CLINGO-SUB%20id%3D%22lingo-sub-2143210%22%20slang%3D%22en-US%22%3ERefinablestring%20results%20include%20hash%20marks%20and%20semicolons%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2143210%22%20slang%3D%22en-US%22%3E%3CP%3EWe've%20mapped%20a%20refinablestring%20to%20a%20multiple%20choice%20field%20and%20the%20refiner%20shows%20results%20like%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3B%23PNP%3B%23%3C%2FP%3E%3CP%3E%3B%23Seed%20Treatment%3B%23PNP%3B%23%3C%2FP%3E%3CP%3EHIF%3B%23Adjuvants%3B%23PNP%3B%23%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20is%20causing%20this%20and%20how%20do%20I%20address%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2143210%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESearch%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Contributor

We've mapped a refinablestring to a multiple choice field and the refiner shows results like:

 

;#PNP;#

;#Seed Treatment;#PNP;#

HIF;#Adjuvants;#PNP;#

 

What is causing this and how do I address it?

 

Thank you.

2 Replies

@Donna Steinwand I am running into this same issue. If someone else has answers where I can configure it away, I'm all ears. In the meantime, I am attempting to build a custom search refiner to help address this for our install and will update if I can get it working.

@Sunira I think we fixed it by fixing the original values where extra characters or misplaced characters were removed.  Good luck.  This happened in multiple choice fields.