Hi Stephen,
That's great to hear it's all one team and exciting to hear the feedback is going to the right place.
1) When clicking share (and having the default set to "specific people"), users are seeing the link that "only works for them" and are making the assumption that when they add a new name, they'll be added to the link. They enter the target user's name and get an error message. At this point, they're stuck as they don't know where to go to fix this.
That's correct. They get "The recipient you entered doesn't have permission to access the item" and from here there's no indication what to do next.
2) Even when the user does click on the link options, they now believe that the "specific people" option won't work for them so they are still stuck.
That's correct, they're on the "Yellow" icon again. There's also no mention when you're in specific people option that you're in the specific people option. Which leads to further confusion.
3) And if the user makes it through (1) and (2), they don't understand that they need to click "send" to actually complete the share.
That's right, additionally, the Apply button and consequent thinking/loading screen is quite striking and gives the impression that perhaps they have been sent the link already.
4) When owner approval is required for sharing, the sharing dialog doesn't tell the user that there is an additional workflow required.
That's correct. It's assumed the sharing has completed until you notice an email in your Inbox.
5 - Something else I've noticed. When you click apply after providing an external user with permissions, before sending them an email. It adds them to the list of External User Invitations under: /pendingreq.aspx. It adds them with a status of pending, but until I click Send, nothing has actually happened in this workflow process.
6 - Also as mentioned in a previous thread, it would be great to be able to make a team member (already with access) aware of a file via Outlook, without giving them unique permissions to the file. As per:
https://techcommunity.microsoft.com/t5/SharePoint/Make-colleagues-aware-of-a-file-without-explicitly...Thanks!
