Powerpoint crashes when opening POTX from ORGANISATION ASSETS library

[Dorje McKinnon]

Hi Everyone,

Last week this was not an issue, this week when I do the following

Open PowerPoint then click file / new / <tennant name>

Then choose a POTX file from the teannant Organisation Assets library

The file "downloads from the server", PowerPoint shows the template slides briefly then PowerPoint crashes.

What have I done so far to trouble shoot:

- I've disabled all Add ins

- I've tried running in safe mode (but this feature isn't available in safe mode)

- I've tried adding generic POTX files to the Organisation Assets library in sharepoint online. Same thing happens

- I've updated PowerPoint to the latest build, which I think may be the issue,  powerpoint version 2004 build 12730.20270

I found this issue while trying to make a how to video for the company, to teach them about how to use the templates made available by the new PowerShell function

Add-SPOOrgAssetsLibrary

e.g.  https://tchinnin.com/sharepoint-organization-asset-libraries/

[#2]

@Dorje McKinnon 

Did you find a solution? Having te same problem. My office is also updates to the latest version. 

[#3]

Hi @JL1986 

I was just testing this yesterday, and couldn't reproduce the issue.

My guess is that there is some change rolling out across 365 tenants and that we got it before your tenant. 

Sorry i don't have a better solution other than wait and see.

Dorje

[#4 · Accepted solution]

@Dorje McKinnon 

Office build/version 2004 does not work, but 2005 does! 

[#5]

Awesome , thanks so much @JL1986 

Hope this helps others out.

Dorje