Hi All,
I have a nested approval process that starts with ''wait for all to'' before proceeding to a condition .
The issue is that once the two users have approved, it takes a week before trying to move onto the next step but rather goes back to first approval. I just cant seem to work out why this is happening.
Why wouldn't this move onto the next step?
Thanks
Details below;
Body:
{
"responses": [
{
"responder": {
"id": "fc358a16-b1bc-489c-bc2b-2335b3fed383",
"displayName": "Ronel Welman",
"email": "email address removed for privacy reasons",
"tenantId": "2200b0e7-14a6-455d-bf7a-2f20ac83c354",
"userPrincipalName": "email address removed for privacy reasons"
},
"requestDate": "2022-08-29T10:58:15Z",
"responseDate": "2022-08-29T11:01:51Z",
"approverResponse": "Approve"
},
{
"responder": {
"id": "7b9b3e93-c349-4852-bc13-1374adaffe54",
"displayName": "Reinette ONeill",
"email": "email address removed for privacy reasons",
"tenantId": "2200b0e7-14a6-455d-bf7a-2f20ac83c354",
"userPrincipalName": "email address removed for privacy reasons"
},
"requestDate": "2022-08-29T10:58:14Z",
"responseDate": "2022-08-29T11:46:51Z",
"approverResponse": "Approve",
"comments": "NCR is allocated to Warren."
}
],
"responseSummary": "Approver: Ronel Welman, email address removed for privacy reasons\r\nResponse: Approve\r\nRequest Date: Monday, August 29, 2022 10:58:15 AM\r\nResponse Date: Monday, August 29, 2022 11:01:51 AM\r\n\r\nApprover: Reinette ONeill, email address removed for privacy reasons\r\nResponse: Approve\r\nRequest Date: Monday, August 29, 2022 10:58:14 AM\r\nResponse Date: Monday, August 29, 2022 11:46:51 AM",
"completionDate": "2022-08-29T11:46:52Z",
"outcome": "Approve, Approve",
"name": "d9c13ba6-ee4d-40b4-8d7c-94ec99c2e0e1",
"title": "Sales and accounts Release RFC 584",
"details": "RFC: 584\nCreated by: Lenny Ramalingam\n\nReason: Despatch Error\n\nDetails: Goods damaged in transit , 6 rolls Short supplied Special offer (product ID 413700), DN287321, invoice 213681 ( this is Spar Invoiced stock). The original invoice is 204320, sales order 477122... Refer to NCR 174102\n\nValue: 260 ",
"itemLink": "https://hcza.sharepoint.com/FIL/_layouts/15/listform.aspx?PageType=4&ListId=5bf06947%2D4de6%2D4d7d%2...",
"requestDate": "2022-08-29T10:58:14Z",
"expirationDate": "9999-12-31T23:59:59Z"
}
Repsonses
[
{
"responder": {
"id": "fc358a16-b1bc-489c-bc2b-2335b3fed383",
"displayName": "Ronel Welman",
"email": "email address removed for privacy reasons",
"tenantId": "2200b0e7-14a6-455d-bf7a-2f20ac83c354",
"userPrincipalName": "email address removed for privacy reasons"
},
"requestDate": "2022-08-29T10:58:15Z",
"responseDate": "2022-08-29T11:01:51Z",
"approverResponse": "Approve"
},
{
"responder": {
"id": "7b9b3e93-c349-4852-bc13-1374adaffe54",
"displayName": "Reinette ONeill",
"email": "email address removed for privacy reasons",
"tenantId": "2200b0e7-14a6-455d-bf7a-2f20ac83c354",
"userPrincipalName": "email address removed for privacy reasons"
},
"requestDate": "2022-08-29T10:58:14Z",
"responseDate": "2022-08-29T11:46:51Z",
"approverResponse": "Approve",
"comments": "NCR is allocated to Warren."
}
]
