Persistent organization name SPO synchronization

Occasional Visitor

We have changed the organization name in the Microsoft admin center.


When a user, that hadn't had synchronisation of a document library enabled, starts a synchronisation the new organization name is used to create the local folder. However, when a user that had a synchronisation enebled before the name change adds a new synchornisation, the old organization name is used.


I've tried the following which didn't result in the use of the new name:

- Stop synchronisation (in Onedrive app)

- Disconnect account from Onedrive app

- Delete the local folders

- Clear all registry keys related to the SPO sync


Any idea what else to do?

0 Replies