People with the highest access on Sharepoint having issues viewing some folders

[KSuccar]

Hello, 

We have three company directors and they all have the same full control permissions to be able to access/edit anything on Sharepoint. 

Sometimes when one of the directors creates a folder it doesn't allow the other directors to access it even though they all have the same highest access permissions. The folders that do this seem to be the ones that are missing the lock icon and those folders can not be seen by other directors.

Any insight and help would be greatly appreciated. 

[#2]

Hello @KSuccar 

do you use unique permissions on differnt levels in your library?

Have you checked the advanced permissions on the folders and the higher level?

Best, Dave