Organization charts showing message "user can no longer ... Try different person."

Brass Contributor

Hi All,

May I know why when using mobile phone to access ShapePoint, all organization charts showing message "user can no longer ... Try different person." 

How to solve this issue?

 

Jlim_150_0-1693359652123.png

Organization chart works normally at SharePoint Online.

Jlim_150_2-1693360097401.png

 

 

 

3 Replies

@Jlim_150 Is this a SharePoint default org chart web part or custom SPFx web part developed in your company or 3rd party web part?


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Hi there. I'm experiencing exactly the same issue, using the standard Org Chart web part. Did you ever resolve this please?