Opening a document from a link opens in read only mode in desktop app

Copper Contributor

We have a shared document. However, when the user opens the link, the file shared only able to be edited through SharePoint Online. When tried editing in the Office application, it will show "Read-Only".

Word App:

rufLim_0-1680642347042.png

Web Browser:

rufLim_1-1680642380858.png

Versioning settings: Require check out is set to no.

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