O365 SharePoint Loading Blank Classic Pages

%3CLINGO-SUB%20id%3D%22lingo-sub-1140114%22%20slang%3D%22en-US%22%3EO365%20SharePoint%20Loading%20Blank%20Classic%20Pages%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1140114%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20morning%20%3CSTRONG%3Esome%3C%2FSTRONG%3E%20users%20began%20to%20experience%20blank%20Classic%20SharePoint%20pages.%20Modern%20pages%20work%20fine.%20Tried%20IE%2FEdge%2FChrome%20Classic%20pages%20blank%20in%20all%20three.%20Deleted%20all%20credentials%20cleared%20cache%20rebooted.%20Fixed.%20But%20interestingly%20enough%20logs%20into%20O365%20without%20asking%20for%20PW.%20This%20is%20%3CSTRONG%3Esome%3C%2FSTRONG%3E%20not%20all%20users.%20Anybody%20else%20seeing%20anything%20like%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1140114%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1140137%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20SharePoint%20Loading%20Blank%20Classic%20Pages%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1140137%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F72386%22%20target%3D%22_blank%22%3E%40Barry%20Noble%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ehere%20you%20go%20-%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CDIV%20class%3D%22flyoutHeaderStyle-88%22%3EUnable%20to%20render%20SharePoint%20Online%20Classic%20UI%20pages%3C%2FDIV%3E%3CDIV%20class%3D%22flyoutTextStyle-93%22%3E%3CDIV%20class%3D%22subHeaderText-821%22%3ESP202628%2C%20SharePoint%20Online%2C%20Last%20updated%3A%20January%2030%2C%202020%203%3A40%20PM%3C%2FDIV%3E%3CDIV%20class%3D%22subHeaderText-821%22%3EStart%20time%3A%20January%2030%2C%202020%202%3A17%20PM%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%3E%3CDIV%20class%3D%22textLabel-822%22%3EStatus%3C%2FDIV%3E%3CDIV%20class%3D%22flyoutTextStyle-93%22%3E%3CDIV%3EService%20degradation%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%3E%3CDIV%20class%3D%22textLabel-822%22%3EUser%20impact%3C%2FDIV%3E%3CDIV%20class%3D%22flyoutTextStyle-93%22%3EUsers%20may%20be%20unable%20to%20render%20SharePoint%20Online%20Classic%20UI%20pages.%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%20class%3D%22flyoutTextStyle-93%22%3E%3CDIV%3EAre%20you%20experiencing%20this%20issue%3F%3C%2FDIV%3E%3CDIV%3EIs%20this%20post%20helpful%3F%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%3E%3CDIV%20class%3D%22flyoutContentDivider-95%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22textLabel-823%22%3ELatest%20message%20View%20history%3C%2FDIV%3E%3CDIV%20class%3D%22messageText-824%22%3ETitle%3A%20Unable%20to%20render%20SharePoint%20Online%20Classic%20UI%20pages%20User%20Impact%3A%20Users%20may%20be%20unable%20to%20render%20SharePoint%20Online%20Classic%20UI%20pages.%20More%20info%3A%20Some%20users%20may%20see%20blank%20pages.%20Modern%20UI%20pages%20do%20not%20appear%20to%20be%20affected%20at%20this%20time.%20Current%20status%3A%20We've%20identified%20a%20potential%20issue%20with%20a%20third-party%20Content%20Delivery%20Network%20(CDN)%20provider.%20We're%20working%20with%20the%20CDN%20provider%20to%20investigate%20the%20issue.%20Scope%20of%20impact%3A%20This%20issue%20appears%20to%20be%20affecting%20users%20using%20all%20browsers%2C%20and%20Classic%20User%20Interface%20(UI)%20pages.%20Start%20time%3A%20Thursday%2C%20January%2030%2C%202020%2C%202%3A01%20PM%20(2%3A01%20PM%20UTC)%20Next%20update%20by%3A%20Thursday%2C%20January%2030%2C%202020%2C%205%3A00%20PM%20(5%3A00%20PM%20UTC)%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1140167%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20SharePoint%20Loading%20Blank%20Classic%20Pages%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1140167%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F214649%22%20target%3D%22_blank%22%3E%40Andrew%20Hodges%3C%2FA%3EThanks%20much%20appreciated.%20Good%20luck%20with%20fix.%20~B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

This morning some users began to experience blank Classic SharePoint pages. Modern pages work fine. Tried IE/Edge/Chrome Classic pages blank in all three. Deleted all credentials cleared cache rebooted. Fixed. But interestingly enough logs into O365 without asking for PW. This is some not all users. Anybody else seeing anything like this?

2 Replies

@Barry Noble 

 

here you go - 

 

Unable to render SharePoint Online Classic UI pages
SP202628, SharePoint Online, Last updated: January 30, 2020 3:40 PM
Start time: January 30, 2020 2:17 PM
Status
Service degradation
User impact
Users may be unable to render SharePoint Online Classic UI pages.
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Latest message View history
Title: Unable to render SharePoint Online Classic UI pages User Impact: Users may be unable to render SharePoint Online Classic UI pages. More info: Some users may see blank pages. Modern UI pages do not appear to be affected at this time. Current status: We've identified a potential issue with a third-party Content Delivery Network (CDN) provider. We're working with the CDN provider to investigate the issue. Scope of impact: This issue appears to be affecting users using all browsers, and Classic User Interface (UI) pages. Start time: Thursday, January 30, 2020, 2:01 PM (2:01 PM UTC) Next update by: Thursday, January 30, 2020, 5:00 PM (5:00 PM UTC)

@Andrew HodgesThanks much appreciated. Good luck with fix. ~B