Jun 21 2021 05:40 AM
Hi all,
We are currently facing an unsolvable (for us) problem with our SharePoint 2019 installation and its search, where even our service provider has to admit defeat.
Background:
We have a "parts folder" site with multiple document libraries (for each document type, e.g. technical information or drawing). Each document library can contain different file types, but usually they are PDF files. They are then accessed through a single search page with a customized tabular result template.
About the problem:
It does not always return the correct result with all the searched documents for certain searches. Searches have to be run in two variations to get two partial results, even though the information being searched for is completely identical.
Example:
The managed property "DTComment" which is mapped with the crawled property "ows_Comment1" is searched.
"DTComment" settings:
Target result:
Actual result:
Previous findings and attempts:
Can anyone explain this behavior to me? And maybe also has a solution for us.
If more information is needed, feel free to tell me. Since I rather slipped into the SharePoint topic, I still lack a lot knowledge.
Thank you in advance.