News not visible for users at hub site

[Daniel Skovgaard Larsen]

Hi,

I am experiencing some very strange behavior from our new hub site. 

In the news webpart, it is set to roll-up news from all associated sites and the hub itself. For me, it works like a charm. For everybody else, it is not working. They see no news at all. 

They have the same permissions as I have. They can find the news via the search box and they can access them, via Site Content.

I have re-indexed the librarys, removed the webpart, changed permissions, but nothing works. 

I am open to all the help I can get :) 

Thanks,

Daniel

[#2]

Hi Daniel!

Is it just the content of the webpart they dont see or do the not even see the webpart?

[#3]

They see the webpart, but no news.

[#4]

OK. Then we can exclude the possibility of that the page was not checked in after adding the webpart :)

Have you verified that they have the same access as you to the other sites and not only the same access as you to the hub site?

[#5]

All the permissions are the same. It is not showing the news created on the hub site either.

[#6 · Accepted solution]

I think this is the solution.

https://techcommunity.microsoft.com/t5/SharePoint/Modern-Communications-Hub-Site-Error-on-Hub-Home-P...

[#7]

Thank you Magnus, but it did not work.

I have granted reading permissions for everyone on the root site and tried a complete reindexing of the hub site. Still no luck.

They are able to see the news, when visiting the following page (it is in danish):

/sites/vg/_layouts/15/news.aspx?title=Alle%20nyheder

The english version is, I think:

/sites/vg/_layouts/15/news.aspx?title=All%20news

[#8]

Hmm, it has started working over night. It might be the re-indexing or the permissions on the root site.

Anyway, thank you for the help :)